Carmen brings a wealth of professional and personal experience to her speaking, facilitating and coaching work. She has more than 30 years of professional experience in the corporate and public sectors including having previously worked as a dispatcher for a city police department. Although Carmen moved into other areas outside of Public-Safety throughout her career, her love and passion for First Responders never waned. Being a First Responder is a big, powerful job. Carmen considers it an honor to be a champion for and serve those who serve.


  • Awarded the Telecommunications Officer of the Year for the State of Georgia by the Association of Public-Safety Communications Officials (APCO)

  • Bachelors of Science in Social Science from the University of Maryland

  • Certified Professional Co-Active Coach (CPCC) from the Coaches Training Institute (CTI)

  • Associate Certified Coach (ACC) accreditation from the International Coach Federation (ICF)



Every fire in the line of duty can be met with grace and humanity.

Carmen teaches skills to manage stressors while creating new inspiration and authority over your personal and professional life.



1-on-1 Sessions
Finding Grace in the Fire is an approach developed by Carmen to provide:
  • New ways to build trust

  • Methods to work through emotional pain

  • Hone empathic skills

  • Learn a 5-step methodology to managing stress and anxiety

Carmen understands the shift in cultural perception and helps first responders manage the feelings of being under constant scrutiny. 



Coaching provides a path to deepen our understanding of ourselves, set new goals, and take action to manifest change. Finding Grace in the Fire addresses the internal needs of First Responders everywhere.


Complete this 5 minute questionnaire to qualify for a free 30 minute coaching session.



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